Last updated: 2 August 2021
Maya Resorts is proud to announce Maya SafeStay, a guideline created to update our Standards during the COVID-19 pandemic. The main objective of the guideline is to ensure optimum safety of our guests, providers and members against being infected with the Corona-virus.
Both our Resorts were certified CSHE by local authority Kementerian Pariwisata dan Ekonomi Kreatif, a mandatory step in Indonesia to operate Hotels during the pandemic. The guideline is to comply with recommendations from local authorities and with international organisations in charge of dealing with the pandemic, such as: PHRI (Indonesian Hotels and Restaurants Association), World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), American Hotel & Lodging Association (AHLA), World Travel & Tourism Council (WTTC). We continue monitoring closely the most current guidelines from all of them.
For any concerns or questions, feel free to contact our Management at generalmanager@mayaresorts.com
As any guest, provider or Team member access our premises, there are standing written instructions on the protocol to follow:
We want to make your room a temple. A safe space where we have intensified cleaning and disinfection processes, sealing some items to guarantee their sterility.
These services may also be affected:
Enjoy our facilities, work out in the gym or relax in our spa. To control capacity in the gym, entrance will be by appointment or based on assigned periods.
Spa will offer a reduced list of treatments adapted to this new situation and available on appointment. Customers can see the services available through the digital concierge or with a QR code.
Celebrate your event in our hotel, with new layouts to respect physical distancing and official regulations at all times.
World Health Organization (WHO):
https://apps.who.int/iris/bitstream/handle/10665/331638/WHO-2019-nCoV-Hotels-2020.1-eng.pdf
Centers for Disease Control and Prevention (CDC):
https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-in-the-us.html
American Hotel & Lodging Association (AHLA):
https://www.ahla.com/sites/default/files/safestayupdated.pdf
World Travel & Tourism Council (WTTC):
https://wttc.org/COVID-19/Safe-Travels-Global-Protocols-Stamp
Indonesian Hotels and Restaurants Association
http://www.phrionline.com/